Cancellation Policy 

At Urban Beauty Bar, we value your time and ours. Kindly provide 24-hour notice for appointment cancellations. Failing to do so will result in a $25 fee that will be charged to a credit card on file. Your understanding ensures efficient scheduling and quality service at Urban Beauty Bar.

No Show Policy: Failure to attend an appointment without notice will result in a $50.00 no-show fee. This fee will be charged to a credit card on file or applied on your next visit.

Late Policy : To respect all of Urban Beauty Bar’s patients’ schedules, we kindly request that you arrive on time for your appointment.. If you are running late, please notify us in advance. Arriving more than 15 minutes late may result in a shortened or rescheduled session to maintain the quality of our services.

Payments

At Urban Beauty Bar we require all clients to have a valid credit card on file. Any purchase totaling or under the amount of $500, must be paid in full at time of purchase. All products MUST be paid in full.

 Purchases from $500, and up can be paid in two installments, if the client is requesting a break in payment. First Installment must be paid prior to first treatment. Second installment will be charged via credit card on file 4 weeks after first treatment. 

Refunds, Returns and Discounts Policy 

Packages: All packages are final sale. Refunds will not be permitted. In the event of a reaction to a specific treatment or product used within that treatment, Urban Beauty bar will credit the full/partial amount of the package to your account.

If you are not confident with your purchase, or prefer to get another service done we will extend a one time allowance to change your package. Additional charges may incur and will be at the responsibility of the patient. Any remaining balance that may incur after said changes will be applied to a credit on file. 

Products: All products are final sale. In the event of a reaction, we will either replace the product with another one better suited for you, or refund the amount via the original payment method. Urban Beauty Bar requires a photo of said reaction to keep in file. In the event that a product is replaced for a product of greater value, the patient will be responsible for paying the difference.

Discounts

Urban Beauty Bar’s Signature packages are pre discounted and cannot be offered or combined with another promotion.